Tuesday, 7 November 2017

Senior Executives from Hilton, IBM and Mozio discuss Personalization in Travel

On Nov 15 (11AM EST), senior executives from Hilton, IBM and Mozio will be coming together on an EyeforTravel webinar titled ‘Personalization in Travel – Moving Beyond the Buzzword’.

While the concept of personalization has been around forever, the advances in mobile, data science and technology now allows a far greater ability to be able to recognise where the customer is in the travel cycle, provide the right content at the right time while simplifying the process.

In this webinar, EyeforTravel will go beyond the buzzword to see how big brands approach personalization

Speakers sharing their expert insights include:
  • Phillipe Garnier, VP Distribution and Partnerships, ‎Hilton
  • Steven Punchuk, ‎WW Lead Customer intelligence & Revenue Management at IBM
  • Emre Mangir, COO and Co-Founder, Mozio
The top themes being covered at the webinar will include:
  • What are the elements of the ecosystem that ensure success for personalization initiatives?
  • Leverage your data to compile a truly customer-centric database - utilise effective and relevant messaging to your customers, and successfully bridge that personalization gap
  • Create a technology landscape to enable effective personalization
  • Connect the data dots to build and create personalized interactions - how can you personalize at scale and what information can you gather to deliver a seamless customer experience?
You can register for the webinar here: https://register.gotowebinar.com/register/277278527115533315

Note: The webinar recording will be sent to all those who register. If you cannot make it to the live webinar but would like to be emailed the recording, please sign up.

If you have any questions, please get in touch with Nikhil (nikhil@eyefortravel.com).

Nikhil Vijayan
Head of Digital & Content